Privacy Policy

At Carhartt Shop – New Urban Wear Hub (“we,” “us,” or “our”), we value the trust that hardworking professionals place in us when purchasing our durable workwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website newurbanwearhub.com.

1. Information We Collect

We collect information to provide better services to our customers and improve our rugged workwear offerings:

• Personal Information: Name, email, shipping/billing address, phone number, payment details when you make a purchase
• Order Information: Products purchased, order history, sizing preferences for work apparel
• Technical Data: IP address, browser type, device information, pages visited on our site
• Communication Data: Records of customer service inquiries about our products
• Location Data: General geographic location for shipping and tax calculations

2. How We Use Your Information

As specialists in American-made workwear, we use your data to:

• Process and fulfill orders for durable work apparel like bib overalls, coveralls, and outerwear
• Provide secure payment processing through our trusted partners (Visa, MasterCard, JCB, PayPal)
• Send order confirmations and shipping notifications for your workwear purchases
• Respond to inquiries about our products from tradespeople and professionals
• Improve our website experience for customers shopping for rugged work clothing
• Send marketing communications about new workwear products (with your consent)
• Prevent fraud and enhance security for our workwear customers

3. Data Sharing and Disclosure

We may share your information in these limited circumstances:

• Payment Processors: To complete transactions for your workwear purchases
• Shipping Providers: To deliver your orders of durable work apparel
• Service Providers: Companies that help us operate our business (website hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures appropriate for a workwear retailer:

• All transactions protected by 256-bit SSL encryption
• PCI-DSS compliant payment processing
• Tokenization for recurring orders of work apparel
• Secure servers with restricted access
• Regular security assessments

While we implement these measures, no system is 100% secure. We cannot guarantee absolute security of your information.

5. Your Rights and Choices

As a valued workwear customer, you have rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate information in your account
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request we limit how we use your data
• Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience shopping for workwear:

• Essential Cookies: Required for site functionality and secure checkout
• Performance Cookies: Help us improve our website for workwear shoppers
• Functionality Cookies: Remember your preferences for work apparel
• Marketing Cookies: Show relevant ads for workwear products (with consent)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding some Asian/remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our workwear products and website are not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy as our workwear business evolves. The updated version will be posted on our website with a new “Last Updated” date.